Captivating customer communications start by having a word.

Word And Mouth knows inside out how to engage, illuminate, inspire and convert customers from prospective to profitable.

We're here to share your stories and tell your tales.

Word And Mouth will take on any project involving words - from press releases announcing your big or small news to the world, to entire website rewrites.

We're also ideas dynamos. Need a blog created, or a newsletter produced? Let's talk! 

Writing workshops

When it comes to knowing your business, nobody does it better than you and your team. It's what happens inside your four walls that makes you unique - and it's important to share those stories with your customers, colleagues and stakeholders.

Word And Mouth can get your teams thinking creatively and writing like wizards. Our writing workshops are energetic, entertaining and inspiring.


Content strategY

You've got to get serious about communications. Globalisation has brought about a level playing field for everyone across the world competing for your customer. You need an edge. A USP. To show why you're unique.

Creating a content strategy is essential to your sustainable success.

Word And Mouth can build your content strategy or work with your teams to create a content plan and calendar and then host monthly, quarterly or annual sessions to review and preview your work.

voice overs and podcasting

Word And Mouth founder Dave Thackeray is no stranger to broadcasting and podcasting, using the dark art of sonic seduction to create customer communities.

Dave's the Word and the Mouth in Word And Mouth. An accomplished journalist, editor, marketer and communications coach, As the UK Ambassador to the European Podcast Award, Dave has helped thousands of podcasters to shine online and has himself hosted and produced dozens of inspiring and intriguing shows - from Geek Gift Giving Guides to a season with Emmy Award-winning writer and author, Dan Lyons (Newsweek and Fake Steve Jobs).

If you've got a corporate video in the works or fancy producing a podcast for your business, talk to Word And Mouth.

Words. Ideas. Brands. Marketing. There doesn’t seem to be much in these fields that Dave doesn’t have in depth knowledge about! Underpinning all this is his outstanding communication and articulation skills. Dave has been working with us on a consultative basis as we begin to reevaluate our own brand and increase the value of our offering. Dave is a great contact to have and has already made himself a valuable friend of the company. Highly recommended!
— Angela Roche, Founder, Design By Day