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Problems We've Solved
Real cases where the obvious answer was wrong — and the unexpected solution worked.
Every Case Study Follows One Structure
1 The Problem Everyone Saw
2 The Problem That Was Actually There
3 The Unexpected Solution
4 What You Can Steal
Case Studies
Empathy Gap
Fix The Budget!
Everyone's an armchair Chancellor. We built a simulator to prove them wrong.
ContextInternal Comms 2026
When your colleagues include autonomous agents, the newsletter isn't enough
ComplexityThe Trivial Matters More Than You Think
How a £225M typo, a missing comma, and zombie code expose the real risks in your business
Business ModelThe £15M Paradox
A radio station that loses money on purpose — and why it's genius
AutomationWhen AI Replacement Goes Wrong
Klarna, Shopify, Duolingo — and the u-turns nobody talks about
VisibilityThe Door Mouse Who Saved the World
How eccentric academics saved the world despite their own organisation
InnovationTeaching Stone to Fly
How a medieval abbot invented modern architecture by solving the wrong problem right
Got a Problem That Needs Solving?
We find the issue everyone's missing. Then we fix it.
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